Buying a home is such an exciting time! But, the process of applying for a mortgage and the ensuing paperwork can also be a source of stress. At Fidelity Bank & Trust, that process is much easier.
A mortgage with Fidelity is different than other financial institutions. Mindy Burds, Vice President at Fidelity Bank & Trust, explained why.
We do not make our customers wait. We have immediate appointments and a very strong pre-approval program because all of our decisions are made in-house. We have immediate appointments available which makes getting pre-qualified quick and easy because our decisions are made in-house. Our online Mortgage Center allows you to apply for a mortgage or pre-qualification in 20 minutes or less.
How do you know what’s happening throughout the entire process?
At Fidelity, you have the ability to choose from one of our mortgage lenders at any of our branches. That person will be your point of contact the entire way and you’ll work directly with them. They will answer any questions you may have and make you feel at ease the entire time. We want to educate our customers and understand their financial background and habits.
What does a customer need to know before coming in to speak with a mortgage lender?
Be prepared. Our goal at Fidelity Bank & Trust is to take the extra step to help ensure the mortgage you applied for is the right fit. Our decision is not based solely on a generic automated system because we review your actual application information. It is helpful if you bring your most recent pay stub, your tax returns with W2s, the most recent 2-month bank statement, and the purchase agreement – if you have one.
If you’re in the market for a new home, we want to help you! Stop by any of our branches and speak to one of our mortgage lenders. Member FDIC. Equal Housing Lender.